Director, Ticket Sales (at Brooklyn Cyclones)

Brooklyn NY 11224

Salary: $75,000 – $82,000 + benefits, commission, and bonus

Position Overview
Diamond Baseball Holdings is seeking a highly motivated, well-organized, results-oriented sales professional that will be instrumental in building the ticketing strategy from the ground up and creating the foundation to surpass short-term and long-term ticket revenue goals, attendance goals and retention goals. The Director, Ticket Sales will report to and collaborate with the General Manager. (milb.com/brooklyn)

Responsibilities

  • Identify, recruit, hire, train and lead a sales team to build a dynamic sales environment that will exceed the sales goals of the organization
  • Actively sell and maintain a healthy book of ticket sales business
  • Assist in developing, implementing, and executing the short-term and long-term ticket sales strategies of the organization
  • Evaluate the daily activities of the sales team and provide regular feedback, training, coaching and leadership during weekly reviews
  • Provide guidance on the sales process with every team member, including assistance with prospecting, qualifying potential clients, presenting solutions and hosting consistent meetings with everyone on a regular basis
  • Regularly measure the effectiveness of the organization’s various sales campaigns and offerings and provide recommendations for further improvement
  • Cultivate strong relationships within the community that will encourage tickets sales and build a sales pipeline
  • Utilize feedback from clients to develop additional benefits, address concerns, improve communicates and better the ticket offerings moving forward
  • Represent the organization in the community at various events and work to identify new key community relationships and partnership that will assist in growing the organization
  • Actively remain aware of trends and developments within our league and industry and provide ideas and insights to improve our ticket sales portfolio
  • Other duties as assigned

Minimum Qualifications

  • Bachelor’s degree in business, Marketing, Sport Management, or a related field
  • 4+ years of experience in ticket or other B2B and B2C sales
  • 2+ year of sales leadership experience
  • Sales minded, leadership professional
  • Proven ability to build, develop and retain a staff
  • Team above self-mentality
  • High personal accountability
  • Strong time management and organizational skills
  • Desire to cultivate strong relationships within and outside of the organization
  • Ability to be creative, take calculated risks and strive to better the standing of the organization
  • Ability to communicate articulately and confidently, both verbally and in writing, with individuals at every level
  • Ability to work effectively in a high-pressure environment while prioritizing and leading multiple tasks/projects at the same time
  • Ability to work flexible hours including evenings, weekends, and holidays

Good Help Post: Good Help is a no-cost initial recruiting service that promotes active job openings on behalf of employers in Brooklyn. This is a Good Help job post and not for direct hire at the Brooklyn Chamber of Commerce.