Collections Clerk

Corpus Christi TX 78405

We are looking for a Collections Clerk to join our team! You will be responsible for securing billing payments from your customers.
Prefer someone with extensive experience in collections and proficient in excel. 

Responsibilities:

  • Find and inform customers about unpaid accounts
  • Receive and post payment to customer’s account
  • Advise and follow-up with customers on unpaid accounts
  • Initiate repossession proceedings or disconnect service
  • Keep records and status of customer’s account

  • High school diploma or equivalent.

  • 2 years of experience in collections, billing, or accounts receivable (preferably in a service-based or waste management industry).

  • Strong communication, negotiation, and problem-solving skills.

  • Proficiency with Microsoft Office (Excel, Outlook) and accounting or billing software.

  • Ability to manage time effectively and handle high call volumes.

Qualifications:

  • Previous experience in billing, customer service, or other related fields
  • Ability to build rapport with clients
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask

    Key Responsibilities

  • Contact customers via phone, email, and mail regarding past-due invoices.

  • Negotiate and establish payment arrangements while maintaining a positive customer experience.

  • Document all collection activities and communications accurately in the system.

  • Collaborate with the billing and customer service teams to resolve billing discrepancies.

  • Escalate delinquent accounts to management when necessary for further action.

  • Monitor account status and generate aging reports as needed.

  • Ensure compliance with company policies..