General Manager – Soft Craft Services

COMPANY OVERVIEW:  Our client is a industrial service and construction company providing all disciplines of industrial maintenance and construction.

POSITION TITLE:  General Manager

COMPENSATION: Competitive Salary + DOE + Bonus

BENEFITS: Standard package 

LOCATION:  Baton Rouge, LA

SUMMARY: The Senior VP & General Manager leads, scales, and directs all aspects of all industrial services operations, including day-to-day execution, P&L accountability, strategic growth, safety culture, and continuous improvement. This role ensures sustainable operational performance, superior customer satisfaction, and consistent execution across all regions/branches.

DUTIES OR RESPONSIBILITIES:

• Operational Leadership & Execution – Lead day-to-day operations across all regions/branches; ensure consistent quality, productivity, cost control, and safe execution of industrial services work.
• P&L Ownership & Financial Performance – Drive revenue growth, margin improvement, budgeting, forecasting, and financial discipline across the business.
• Strategic Growth & Market Expansion – Develop and execute growth strategies, expand service capabilities, strengthen customer relationships, and pursue new market opportunities.
• Leadership Development & Talent Management – Build and mentor a high-performing leadership team; promote accountability, coaching, workforce development, and succession planning
• Cross-Functional Collaboration – Partner with HR, Safety, Accounting, Quality, BD, and Project Services to align processes, improve systems, and solve business challenges.
• Continuous Improvement & Operational Excellence – Lead initiatives that improve efficiency, standardize best practices, and enhance customer satisfaction.

EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s degree in business management, Engineering, Construction, or related field preferred
• 10+ years of progressive leadership in industrial/construction/maintenance services.
• Minimum 4-5 years in a senior operational leadership role (GM, VP of Ops, Area Manager).
• Demonstrated experience leading multi-location operations with P&L responsibility
• Expertise in industrial services such as scaffolding, insulation, painting, maintenance, or construction.
• Strong operational acumen with proven ability to lead complex projects and dispersed teams.
• Deep commitment to safety, compliance, and customer-focused performance.
• Effective communication and collaboration with cross-functional teams.
• Ability to develop, mentor, and retain a high-performing operations team.
• High ethical standards, sound judgment, and strategic decision-making.
• Proficiency with operational systems (Sage 100, HH2, Salesforce, Odyssey, digital reporting tools).
• Strong analytical skills and ability to interpret performance metrics.
• Certifications such as NACE, NCCER, PMP, PMI, or industry-recognized credentials.
• TWIC Card and valid driver’s license.
• Experience with estimating, project controls, or multi-craft operations.
• Existing customer relationships within industrial markets (refining, chemical, power, manufacturing).

***PLEASE NOTE: We try to respond to everyone who applies for our jobs, but in periods of high activity it may not be possible. We hope we can personally help you find your new job and wish you success in your job search. For more information, please email Kristin Skendziel at kskendziel@bicrecruiting.com