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Care Coordinator

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Company Name:  Brooklyn Chamber of Commerce
Job #:
Job Type:  Full Time
Job Category:  Non Profit
Location:  Brooklyn, NY
Job Description:  

Company Information:

This Brooklyn based non-profit organization pursues strategies to close gaps in family and community wealth to ensure all families in Central Brooklyn are prosperous and healthy. They have been a leader in the development of Central Brooklyn. 

Position Description:

The Care Coordinator will report to the Jobs-Plus Assistant Director. Specific responsibilities and tasks of the Care Coordinator include, but are not limited to:


§  Serve as a welcoming and informative first-point-of-contact for all new Jobs-Plus members and conduct follow up wellness calls to ensure members remain engaged and that they are connected with services to meet their needs.

§  Screen members for public benefits/ social service needs and/or mental health needs (depression, anxiety, stress, and substance abuse), ensuring that this is captured in the member''s Service Plan.

§  Collaborate closely with the Career Specialist and Employment Specialists to ensure that members seeking work are also supported in meeting additional wrap-around needs to enable them to be job-ready and able to retain employment.

§  Make appropriate resource connections and schedule member appointments with internal staff as applicable and/ or refer for external community services as needed.

§  Participate in outreach and recruitment of new members, including digital engagement and community events.

§  Maintain highly organized documentation of member enrollment and engagement and input all data into internal databases in a timely manner.

§  Lead the integration of the Connections to Care mental health initiative within Jobs-Plus North and work in collaboration with other Restoration Junior Care Coordinators (JCCs) and Care Coordinators across Restoration''s Center for Personal Financial Health.

§  Coordinate staff training and deliver coaching directly as needed on motivational interviewing, psycho-education and Mental Health First Aid (MHFA).

§  Participate in regular staff meetings and supervisory sessions.

Required Skills:  


§  Bachelor''s Degree with at least two (2) years of successful experience working in social services, mental health, resource coordination, or related area.

§  Excellent customer service and relationship building skills, and the ability to lead with a strengths-based, client-centered approach.

§  Excellent documentation skills, ability to navigate multiple data entry systems, and strong written and verbal communication skills.

§  Strong time management skills and organizational systems and able to conduct consistent and responsive follow-up with members and community stakeholders

§  Excellent written and verbal communication skills as well as documentation skills.

§  A go-getter approach to problem-solving and identifying resources, collaborators, and opportunities.

§  A strong sense of and respect for confidentiality involving both clients and fellow employees.

§  Ability to work in a variety of settings with culturally-diverse communities.

§  Bi-lingual (Spanish) is highly preferred but not required.

§  Ideal candidates have experience in the implementation of community mental health service models and have a familiarity with Central Brooklyn and NYCHA, though these are not requirements.

Tuesday - Jul. 27, 2021
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