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Inside Sales Coordinator

  Note: To apply directly to this job, please click on the Apply button. To apply later, click on the Add to Cart button.  Apply Online at the company's website Add To Job Cart

Company Name:  BIC Alliance
Job #:
Job Type:  Full Time
Job Category:  Sales
Location:  Houston, TX
Job Description:  
COMPANY OVERVIEW: A leading manufacturers of high quality steel and aluminum bar grating company targeting the petrochemical, refining, and power generation industries. 

POSITION TITLE: Inside Sales Coordinator  

COMPENSATION: Competitive base salary  DOE

BENEFITS: Standard package


SUMMARY: Provide outside sales with support to manage new and existing accounts. Contact customers through, but not limited to, customer visits, phone calls, email, mailings, fax, and conferences to communicate opportunities to extend initiatives with the company. Perform sales and service functions for targeted markets, programs, and opportunities. 

Co-manage the accounts in the territory, region, or product specific markets. This includes but is not limited to identifying and understanding project requirements, taking the order and order entry; scheduling product delivery; addressing delivery or quality issues as needed. 
Contact known and potential users of company products to ascertain requirements, identify projects and timing. Determine optimum production facility to supply the customer requirements. 
Obtain market information from customers, contractors, and trucking companies and share that information with the sales organization. 
Manage the Bid Tracker notification of awarded surface preparation projects and contact the awarded fabricator and supply product. 
Manage the web site inquiries and either respond or refer the inquiries to the appropriate person in the organization. 
Perform takeoffs using project drawings, specifications, and standards. 
Provide territory information including forecast and market information for strategic planning purposes. 
Contact current customers to sell product and communicate company policies on unit price, product availability, scheduling/shipping date, payment terms, anticipated delays, and any additional information needed by the customer. 
Prepare and present proposals, quotes, and product data information. 
Answer questions from customers or individuals on how the products perform or direct them to the appropriate person that is able to assist them. 
Match product availability and company programs with customer requirements. 
Assist customers as needed with managing logistic issues. Review shipping schedules and orders to ensure they are accurate. 
Review customer purchase orders received for price and consistency with company Terms and Condition of Sale. 
Maintain files for orders and the customer address data base. 
Follow up on orders to ensure delivery by specified dates. Confer with production, shipping, and common carriers to expedite orders or trace missing or delayed shipments. 
Ensure reporting and communications is frequent and bi-directional between company and customer. 
Receive and document customer complaints. 
Perform in a manner that will prevent errors and omissions. 

Required Skills:  

Minimum one (1) to three (3) years'' experience in customer service and/or inside sales function. 
Background in manufacturing, engineering, construction or operations focused business.
Exhibited success achieving sales targets, territory growth, and/or revenue generation
Proficiency in Microsoft Office suite of products, particularly Excel, Word and Outlook 
Professional demeanor in phone, email, and face-to-face customer communications 
BA or BS from accredited degree program in Business Administration preferred 

***PLEASE NOTE: We try to respond to everyone who applies for our jobs, but in periods of high activity it may not be possible. We hope we can personally help you find your new job and wish you success in your job search. For more information please email Toni Rosario at 
Health Insurance, Dental Insurance, 401(k)
Tuesday - Jun. 25, 2019
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